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Return Policy

Le Chocolat Des Iles, LLC wants to ensure that our chocolate arrives to you in perfect condition. Le Chocolat Des Iles, LLC does not offer refunds or returns unless the product(s) were received in damaged condition. In that case you will have up to 5 days from the date of receipt to email us a photo and explanation of the damage, at which time we will decide whether the damage warrants a replacement of the product(s). Please note that if the product is shipped in warm weather with insulation and ice, and you are not there to receive the package and it sits on your doorstep in the direct heat, then we are not responsible for replacing it. Delivery time not guaranteed, and we are not responsible for post office errors or delays.

If for any reason you are not satisfied with your purchase, we are happy to exchange it for another item. Email us at support@lechocolatdesiles.com. We are available Monday through Friday 9:00 am – 5:00 pm EST.

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